Heartland Credit Union is proud to announce the promotion of Michael Lizalde to Vice President of Member Experience. In this new role, Michael will oversee the newly established position of Connections Manager and the eBranch Manager. He will also continue leading our Member Solutions Specialists who focus on outbound sales.
Michael’s leadership will guide the strategic planning, direction, and organization of operational and sales activities within the eBranch and Connections departments. His focus will be on driving growth and building member relationships—all while ensuring outstanding member service.
With over 15 years of experience in the financial industry, Michael has held various leadership roles, including Mortgage Manager and Branch Vice President. He studied Business Administration at Hutchinson Community College.
“Michael’s leadership is fueled by commitment and curiosity,” said Jeremy Stauffacher, Chief Consumer Officer. “His energy has helped pave the way to success for his teams and our members.”
Please join us in congratulating Michael on this well-earned achievement!
