Using Bill Pay

With HCU's Bill Pay feature, you can make payments to companies and individual people directly from your HCU accounts without writing checks or needing cash.

It's the Heartland way.

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  In this Demo
  
  In this demo you'll learn how to set up a payee, pay a bill, and view upcoming payments and payment history.
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  Bill Pay
  
  Select Bill Pay from the Accounts or Transfer & Pay drop-down menu.
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  Add Payee
  
  From the Bill Pay dashboard, select the "Add Payee" button in the upper right corner.
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  Choose Payee Type
  
  Next, choose to pay an individual or business (service provider), then select next.
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  Enter Payee Name
  
  Enter the business name, the default HCU account you wish to pay from, and the account number given to you by the business you wish to pay (this is not your HCU account number). Confirm account number then select "Next".
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  Additional Payee Info
  
  Enter the business billing address, phone number, and a nickname, if preferred. (Business information con usually be found on your paper invoice.)
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  Verification
  
  Verify that the email listed is correct and click "Send Code" to have a one-time verification code sent to the phone number or email address HCU has on file for your account.
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  Temporary Passcode
  
  Retrieve your temporary passcode from your email and enter into the "Enter code" field then click the "Verify" button to continue.
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  New Payee Added
  
  The payee will be available in your payees list. You can make a payment now or schedule one for a later date from your Bill Pay dashboard.
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  Make a payment
  
  Select the payee you wish to make a payment to.
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  Make a payment
  
  Select the account you want to pay from. Then enter the amount, frequency, and payment date (start date). Then click "Submit Payment".
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  Confirm Payment Information
  
  Review and confirm your payment information, then click "Confirm Payment".
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  Payment Success
  
  You have successfully completed a payment. You can click the "Go to Payment Activity" to view this payment on your Bill Pay payment calendar or "Return to Payees" to return to the Bill Pay dashboard.
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  Scheduled Payments
  
  Review your upcoming scheduled payments on your "My Scheduled Payments" calendar page. Most recent completed payments will appear at the bottom of the page.
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  Payment History
  
  From the Bill Pay dashbord click on the "History" tab to view a complete history of your payments.
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  Get Started
  
  Now you're ready to start paying bills with Bill Pay and HCU Digital Banking.